The many ways in which market research nurtures business growth
If you’re a business owner, you’ve probably heard about market research before. In fact, you might have heard about it so often that it can be a little annoying to hear about it again. Yet, if you knew about the many ways in which this seemingly innocuous task could help your business prosper, you’d be disinclined to reject it so quickly.
It’s true that, without the proper support and expertise, market research can actually sound daunting and even confusing. There are also cases when it sounds obscure and downright impractical. And yet, many swear by it when it comes to identifying any potential customers, as well as learning more about retaining the already-established clientele. Discovering new markets and gaining insights into how to enter these new environments, as well as the ability to make more informed decisions, all depend on the strength of your market research strategy.
Knowing the target
When you’re aware of your target market, you can also create strategies to attract new customers to your brand and keep the ones that have already discovered you loyal and engaged. This is the fundamental aspect of market research. After all, basing anything in your business on nothing but just pure luck isn’t a good idea. You need the hard, objective facts to succeed.
In the United States, the market research industry was $30.6 billion in 2022, a 2.5% increase compared to the previous year. Recent data shows that the numbers climbed again in 2023 when the industry reached $31.6 billion. This indicates that many businesses are convinced that using data well will take their companies to new heights.
In New York, market research is particularly focused on consulting and research, as well as careful data collection and future analysis. Sector expertise is required in order to determine the context and see how the information will be used in the future. Planning and smart techniques are used in order to make the most out of the information, obtain new insights and decipher all complexities.
The information typically relates to several markers, including geography, demographics and psychographics. Behavior, age, habits, shopping preferences, possible hobbies, disposable income and even political preferences are some defining factors determining whether a person is more or less likely to buy something.Creating several customer personas will help you better understand how you should proceed to maximize your return on investment.
Product roadmap
The product roadmap is a source of shared data that aims to outline the priorities, direction and progress an item can make over time. It should align with an organization’s short- and long-term goals and include exact details on achieving the final result. The roadmap acts as the visual representation of both the current status of your product as well as the planned upgrades set to occur over time.
Steve Jobs, co-founder and chairman of Apple, famously said that the best way to establish this product roadmap is to take the customer experience and then go backward to the technology. That’s because creating a product and then having to decide whom to sell it to is risky business. Market research aligns strategies with customer demands since it focuses on discovering the features and functionality people expect when purchasing your goods.
Targeted campaigns
This aspect is crucial for market research in the United States, and many companies swear by it. Personalization is the latest and most important trend in business development since the days of providing all clients with the exact same items are long gone. Shoppers are now looking for customized experiences, and they want to get goods and services that meet their expectations fully.
Website users can be targeted through app-exclusive offers that improve application adoption. This strategy has become increasingly meaningful for ecommerce lately, especially since a growing number of people have started using their mobile phones to shop instead of their computers due to the ease and accessibility. You should also remind all your customers about any upcoming offers, as well as the exclusive benefits that come with membership. Any other incentives that work within your business environment should also be put to good use.
Different landing pages can be used to attract additional customers, and you can also offer diverse ads based on location. Since the audiences from different areas will likely be distinct and even contrasting, this can help you get closer to everyone and create campaigns that resonate with those they’re targeting.
Brand awareness
There are so many brands out there, and the competition between them is getting fiercer. Data from the US Bureau of Labor Statistics shows that roughly 20% of new enterprises fail during the first two years. The number climbs to 45% after five years and reaches a whopping 65% after a decade. That means that only 25% of new companies make it past the fifteen-year mark, and fewer still manage to exceed it and go beyond.
That’s why startups and small businesses want to take all the necessary steps to protect themselves from failure. Although many see the creation of brand awareness as something that only the most prominent companies do, that’s actually a stereotype. Mixing the data you have regarding your target audience’s behavior and lifestyle habits and mixing them with the product value proposition lets you create a strategy that considers all the wants, needs and differentiations that describe what the customers get out of the products.
Engaging with the users lets you cultivate an online community that promotes your brand. There are few methods as effective as this since people trust the words of other clients more than those of the brand itself since they don’t see the information as being motivated by any financial considerations. You can also begin working with brand ambassadors.
When you create advertisement campaigns, make sure they’re memorable. You should aim for something that will be easily associated with your company in the minds of your customers. Your business image and culture and the values and ethics you abide by can all help in this regard.
To sum up, market research is an invisible helping hand that works in the background to create visible, tangible results. Understanding the process and integrating it into your own business environment will benefit your growth and development process, enabling you to reach new heights, improve your brand reputation and withstand your competition. And in the current business ecosystem, you need all of them to be successful.