Business Description

American Airlines' refund policy is designed to accommodate passengers in various circumstances but is dependent on the type of ticket purchased. Refunds are generally available for refundable tickets, which offer flexibility and can be fully refunded if the passenger cancels the flight prior to departure. For non-refundable tickets, however, refunds are typically not available unless certain exceptions apply, such as in the case of the death of the passenger or immediate family members, serious illness, or military orders. In these situations, passengers may need to provide documentation to request a refund. If a flight is canceled by American Airlines, the airline offers the option of rebooking or requesting a refund, regardless of the ticket type. Travelers who purchase Basic Economy tickets, the airline's most restrictive fare, are typically not eligible for refunds or changes unless the flight is canceled by the airline. Refunds can be requested through the American Airlines website by filling out a refund request form, and passengers are encouraged to review their ticket type and fare rules before submitting their request. Refunds, when approved, are typically processed to the original form of payment, although processing times can vary depending on the payment method. If passengers opt for a travel credit instead of a refund, they are often subject to expiration dates and other terms. It's also important to note that American Airlines charges change fees for some ticket types, although many domestic and international tickets purchased after certain dates are now change-fee free. However, fare differences may still apply when rebooking a flight.

• Reviews & Ratings
• Write a Review