Business Description
B-TRNSFRMD includes Nice CXone in its service portfolio, with a focus on enhancing customer loyalty and employee experience through digitized and automated processes. The company utilizes Nice CXone's fully-integrated cloud CX platform to provide seamless, consistent, and personalized digital-first experiences. B-TRNSFRMD's approach to Nice CXone is seamlessly integrated into its omnichannel customer experience strategy, covering digital solution design, service reengineering, and agile technology. Through the provision of Nice CXone solutions, B-TRNSFRMD aims to assist businesses in adapting to evolving customer expectations, delivering seamless support across various touchpoints, and ultimately enhancing customer satisfaction and retention.
