Business Description
Soffront was founded in October 1992. We launched first commercial software for Contact Management, Customer Ticketing, Asset and Defect Tracking Software, all in a single system, in February 1993 at a conference in San Jose, California. At the conference, we showcased our CRM software to track ALL customer communications, products sold and serviced, customer complaints and remedies, product defects and enhancements, and customer feedback.