Business Description
Kolaxo CCS becomes the face of your brand by outsourcing customer contact center services to us. Our experienced professionals are ready to serve your business to bring positive change in your business. We are converting potential customers into cold leads and cold lead into sales by proving exceptional customer service on the behalf of businesses. We have the sitting capacity of more than 500 employees. We have installed dedicated workstation for each employee and provide privacy so that his or her productivity is not affected with any disturbance. We have a special roof at each floor the minimize the echo and noise at each floor and the callers receive a noise free and comfortable environment. Our agents have friendly nature. They have the tone and body language that customers are keener to trust them. Our telephone operators always talk to your callers in a friendly and comfortable manner that they become satisfied and always speak positive about your customer service. Our service is technology integrated. We are not just picking up the phone and providing answers to the question but we make record of every communication hence the stats presentations enable business to easily determine the key area at which they are expected to focus that would ultimately lead the business towards more sales.
