I am highly disappointed with Miro’s Crew.
I had an issue with my shower, so I contacted Miro's Crew. Marslino tried to repair the shower leaking and charged us $415.75. He wasn’t sure if he had solved the problem but told me that if the issue persisted, he would come back free of charge.
The repair didn’t work. I called Marslino and asked him to install our new microwave while he was there, and he finally came back to my house after a few cancellations without notice. He explained he had issues with his calendar.
The repair was supposed to be free of charge as I already paid for the repair that didn’t work. However, installing the microwave took him 15 minutes, and he charged us $375. I am very frustrated because, according to Thumbtack, Miro’s crew pricing is $100/h. However, Marslino charged us $275/h, which is almost three times the rate. Repairing a microwave should not cost more than the microwave itself; the price was ridiculous. I asked him to justify the price, and he told me that was his pricing. I felt pressure to pay on the spot, which I should have never done. However, I tried to contact Marslino after he left and explained that after reviewing the invoice, I realized that we were overcharged and we wanted some credit. He told us that he would check the invoice after his next job, and I never heard from him again. He never replied to any of my messages or calls.
I do not recommend at all Miro’s crew!