Business Description
Rapid Telecoms is a 100% Hosted Unified Communications Provider, embracing the full power of AI and Cloud Computing.The Rapid Telecoms technology provides a wholistic solution that caters for all aspects of communication in the fields of both business and personal use.
No Contract Period:
Enjoy one of our key benefit of no contract period lock-in.
No Capital Purchase:
Our collaborative UC offering benefit includes no capital purchase of PABX/PBX equipment.
Save on Implementation:
Save on design & implementation of equipment to meet comms needs.
Enjoy the luxury of complete Mobility
The Mobility function: Business user extensions with calls routed to users on their office phone, PC + headset or their mobile phone. This makes the person entirely mobile (onsite or offsite) while still being on the business’s telephony system and in that way they are always “present” and can be available to take or make calls which are recorded, reported on at the massively reduced cost compared to typical mobile usage.
Traditional Contact Centre functionality, on the go!
The Contact Centre function: Rapid Telecoms offers all the same functionality as traditional contact centre platforms (and more) and an implementation tool that allows businesses to implement the call flows themselves with a useful implementation guide, allowing for the full design and activation of IVRs, call recording, detailed graphical reporting, dialing rules and routing patterns etc.
Download the Rapid Telecoms APP from the App Store (both Apple App Store and Google Play Store) - allows you to make and receive calls on the go from you desk extension - now that’s incredible!
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