Viking repair service has been disappointing due to a defective thermostat dial setting. This review aims to shed light on the issues I encountered and provide a comprehensive evaluation of the repair service. Upon noticing the malfunctioning thermostat dial, I immediately contacted Viking Repair to schedule an appointment. The customer service representative was polite and accommodating, assuring me that a technician would be dispatched promptly to address the issue. However, the overall experience with the repair service fell short of my expectations. The technician arrived within the specified time frame, which was commendable. Nevertheless, his lack of expertise and knowledge of the specific problem was evident. Upon inspecting the defective thermostat dial, the technician seemed unsure of how to rectify the issue. He adjusted a few things, but could not restore proper functionality. This lack of expertise was disheartening, as I expected a more capable technician to handle the repair. Furthermore, the technician's demeanor was less professional. He appeared disinterested and did not provide clear explanations regarding the problem or how it could be resolved. This lack of communication left me frustrated and uncertain about the repair process. Due to the technician's inability to fix the defective thermostat dial, I was left with no choice but to seek an alternative repair service. This resulted in additional expenses, unnecessary inconvenience and wasted time. In conclusion, the Viking Repair service failed to meet my expectations in addressing the defective thermostat dial setting. The lack of expertise and professionalism displayed by the technician, coupled with the inadequate communication, made the entire experience quite disappointing. I would not recommend Viking Repair for any similar issues and suggest exploring alternative repair services for a more satisfactory outcome.

Viking Repair Squad did an excellent job fixing my oven. Their service was prompt and efficient, as they quickly identified and resolved the issue. I was impressed by their professionalism and expertise. In addition to their speedy service, the price they charged was very reasonable. They provided top-notch service at a fair and competitive rate. I highly recommend Viking Repair Squad for any appliance repairs. They delivered on their promise of fast and affordable service, and I am extremely satisfied with the outcome. Thank you, Viking Repair Squad, for a job well done!

The technician I worked with today to repair my refrigerator door that was not closing well was brilliant and smart. I couldn't believe he completed it in no time to the highest standard. The expertise of this guy has been amazing. Thank you very much!